Description: Please refer to the section BELOW (and NOT ABOVE) this line for the product details - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Title:The Customer ConundrumISBN13:9780976761907ISBN10:0976761904Author:Smith, Gary L. (Author)Description:There Is Clearly A Huge Gulf That Has Been Created In The Arena Of Customer Service This Gulf Exists Between What Business Owners Espouse As Their Customer Service Philosophies And What Customers Are Actually Experiencing In Their Daily Personal And Business Transactions What's Worse Is That This Gulf Appears To Be Widening, Especially With The Impact Of Global Operations And Sourcing In The Customer Conundrum, Gary Smith Identifies The Core Issues Relating To The Customer Service Gulf, And Then Gives Solid, Practical Advice On How You Can Create, Maintain, And Lead A True Customer-Centric Organization Binding:Paperback, PaperbackPublisher:Gary L. SmithPublication Date:2014-09-17Weight:0.35 lbsDimensions:0.24'' H x 9'' L x 6'' WNumber of Pages:100Language:English
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Location: USA
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Book Title: The Customer Conundrum
Item Length: 96in
Item Height: 0.8in
Item Width: 6in
Author: Gary Smith
Publication Name: Customer Conundrum : 9 Crucial Steps for Winning Customers and Outsmarting Your Competition
Format: Trade Paperback
Language: English
Publisher: Optimum Performance Technologies, LLC
Publication Year: 2014
Type: Textbook
Item Weight: 8 Oz
Number of Pages: 101 Pages