Description: Delivering Quality Service : Balancing Customer Perceptions Signed By 2 Authors. Book is an excellent condition. This book is inscribed, very best wishes and signed by two of the three authors. It is signed by Leonard Berry and A. Parasuraman. Please see pictures. 7A
Price: 25 USD
Location: Angleton, Texas
End Time: 2025-01-29T22:37:02.000Z
Shipping Cost: 6.13 USD
Product Images
Item Specifics
Restocking Fee: No
Return shipping will be paid by: Buyer
All returns accepted: Returns Accepted
Item must be returned within: 30 Days
Refund will be given as: Money Back
Signed By: A. Parasuraman, Leonard L. Berry
Signed: Yes
Features: Signed
Book Title: Delivering Quality Service : Balancing Customer Perceptions and Expectations
Item Length: 9.4in.
Item Height: 1in.
Item Width: 6.2in.
Author: Valarie A. Zeithaml
Format: Hardcover
Language: English
Topic: Marketing / General, Customer Relations, Management
Publisher: Free Press
Publication Year: 1990
Genre: Business & Economics
Item Weight: 14 Oz
Number of Pages: 226 Pages
