Description: Customer Experience Management By Bernd H. Schmitt HardcoverCustomer Experience Management A Revolutionary Approach to Connecting with Your Customers By Bernd H. SchmittHardcoverItem is ex-library and will or may contain library marks such as stamping or writing in the front of the book. May also have a library card holder in the back of the book. Item will show signs of cosmetic wear or stains on the cover, binding and pages due to use and storage.Please see pictures for cosmetic condition. * S11
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Book Title: Customer Experience Management : a Revolutionary Approach to Connecting with Your Customers
Item Length: 9.1in.
Item Height: 0.8in.
Item Width: 6.5in.
Author: Bernd H. Schmitt
Format: Hardcover
Language: English
Topic: Customer Relations, Sales & Selling / General
Publisher: Wiley & Sons, Incorporated, John
Publication Year: 2003
Genre: Business & Economics
Item Weight: 15.2 Oz
Number of Pages: 256 Pages